The Client Services Management Trainee will be responsible for managing client relationships while supporting the successful planning, coordination, and delivery of projects across service lines.

• Serve as a supporting point of contact for key clients, facilitating clear and effective communication between clients and internal teams.
• Assist in building and maintaining strong client relationships by understanding their business objectives, challenges, and needs through regular interactions and follow-ups.
• Support the planning, execution, and delivery of client projects, helping ensure they are completed on time, within scope, and within budget.
• Help address and resolve client issues and concerns promptly by coordinating with relevant internal teams and escalating matters to senior management when required.
• Prepare and contribute to monthly reports on project status, performance metrics, and client feedback, while developing the ability to provide actionable insights and recommendations.
• Assist in identifying opportunities for account growth and new business development, and support the preparation of proposals, presentations, and pitches.
• Develop knowledge of industry trends and client markets to gradually build the ability to offer valuable insights and recommendations to both internal teams and clients.

• Bachelor’s degree in marketing, Business Administration, Communications, or a related field. 

• Internship experience in client services, account management, or advertising is preferred.

• Exceptional verbal and written communication skills.
• Confident, proactive, and self-driven with a go-getter attitude.
• Highly organized with strong ability to multitask and meet deadlines.
• Sharp problem-solver who can think on their feet.
• Client-focused with the ability to build rapport quickly.
• A collaborative team player who takes ownership of their work.
• Proficient in MS Office (Word, Excel, PowerPoint)